Privacy Notice

What information is being collected?

In order for us to provide you with the products and services that you expect, you may be asked to provide us with personally identifiable information when you visit the ITC Web site. As an example, when you order a product, we may ask you to become a registered user of our site. During the registration process, you will be asked for your name, shipping and billing addresses, your e-mail address, and your credit card number or other payment related information. In addition, the Web servers track various technical details about your visit, such as your computer’s IP address and which pages you visited; however, that information does not typically contain any personally identifiable information about you.

What information will be disclosed if required by law?

If required by law, we may provide information we have about you to government or other law enforcement agencies, pursuant to a subpoena, warrant, or other ordered by a court. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement agency or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

How is this information being used?

The information being collected is used to help us provide you with the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site. If you have provided us with your email or mailing address, you may receive messages about a new product or sale items that you may be interested in. If you do not wish to receive emails or notices via regular mail, please let us know by sending an email or calling us.

Who do we share your information with?

In order to operate this Web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transit your personal information to service providers who assist us in processing orders, shipping orders to you, processing your payment information and sending you e-mails and newsletters about new products or sale items. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement.

How do I up-date, or delete my personally identifiable information?

If you are a registered user of the Web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-messages from this site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us at:

ITC, Inc.
P.O. Box 339
Royal Oak, MI 48068-0399

Or by e-mailing us at:

Changes in this Privacy Statement

We reserve the right to modify this privacy policy statement at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.